Dr. Mach - international medical technology made in Germany

Doctors around the world examine, operate and diagnose with medical lights from Dr. Mach. As a family business with almost 75 years of tradition, we are not only one of the leading manufacturers, but also maintain an employee-friendly atmosphere with short lines of communication and direct contacts right up to the boss. Dr. Mach is represented with its products on all continents in over 100 countries and, as a global player, is the only company that has dedicated itself entirely to medical lights - a specialist in the best sense of the word. From planning and development to production and dispatch, we combine all work steps in-house. We are growing dynamically and are pursuing ambitious goals.

We are therefore looking for immediate reinforcement

Technical service employee - service technician (m/f/d)


Your tasks:

  • You will repair high-quality medical lights, accessories and assemblies in-house at Dr. Mach and at our German customers' premises
  • You will install or maintain our lights on site at our customers' premises in accordance with the applicable standards and regulations
  • You will carry out product instructions at the customer's premises
  • Provide telephone advice and support to customers, dealers and service partners
  • Documenting complaints, activities carried out and work results in the CRM system
  • Contributing to the further development of customer service with the aim of increasing customer satisfaction and efficiency
  • Participation in trade fairs
  • Collaboration and support in other projects of the department at the company headquarters in Grafing


Your profile:

  • You have a completed, electrotechnical/electronic vocational training, a comparable qualification or professional experience in medical technology/industry as a service technician. Career starters are also welcome.
  • You have manual dexterity and can maintain an overview even in difficult situations
  • Ideally knowledge and experience in the area of legal regulations for medical devices and systems
  • Willingness to travel internationally
  • You live service excellence and enjoy training customers on our products
  • Weekend work is possible after consultation with you
  • You can communicate well in German and English
  • Driving license class B


We offer you:

  • A secure job
  • A family atmosphere in a traditional German company
  • A modern workplace and efficient work processes
  • Appropriate training and further education
  • Annual vacation and Christmas bonus
  • Payment in line with the market and performance
  • Lean structures and team-oriented work


Are you curious? Then don't hesitate - we look forward to receiving your application!

Please simply send us your documents, preferably by e-mail with your desired salary and possible starting date, stating your availability.

Dr. Mach GmbH & Co. KG
Am Brucker Feld 4
D-85567 Grafing b. München
E-Mail: bewerbung(at)dr-mach.de


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